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English 2019-04-09T07:29:17+00:00

WELCOME

TO „EINE FRAGE DES STILS“

Whether you are looking for a seminar for yourself or your company – here you will find a large variety of etiquette seminars.

Whether conducted online, at our offices or your company (worldwide), we have just the right seminar for you.

If you have any questions, please contact us directly – we are happy to help.

Sincerely,
Fabian Schuster

MORE INFORMATION

BUSINESS ETIQUETTE

ALWAYS AN ACE UP YOUR SLEEVE

SINCE 2009

ALWAYS AN ACE UP YOUR SLEEVE

Welcome!

My name is Fabian Schuster. Since 2009, my colleagues and I offer etiquette and business education seminars for companies and individuals. Whether you take part as an individual or as a group, we have just the right offer for you and your employees.

Since 2011, we offer Etiquette seminars for schools, universities and vocational colleges under the name of „Frage des Stils ACADEMY“

PEOPLE

THE KEY TO SUCCESS

What is the figurehead of your company?

Your Coworkers! Their technical competence is only one side of the coin. More than ever before, basic rules of etiquette – so-called soft skills – are an indicator of a successful business.

In other words, etiquette is the ticket to a successful career.

STYLISH

AVOIDING TO PUT YOUR FOOT IN IT

Whether you want to appear competent at customer appointments, find the right words during important phone calls, or master unfamiliar situations in style – the contents of our seminars get across the necessary know-how of general business etiquette.

In addition to the basics, topics such as the correct business dress code, we cover a breakdown of company hierarchies and important rules of communication. Overall, the program is designed to be undertaken interactively. Nothing is more boring than dry presentations which nobody takes anything away from at the end of the day. Instead, we work pro-actively and application-oriented with our participants.

After successfully completing the project, participants restart their job life with a new attitude and improved self-esteem.

YOUTH

PROMOTING THE NEXT GENERATION

… because they are the future of the job market. Today it is no longer self-evident that basic rules of etiquette are mastered.
On the contrary, our youth battles communication problems – which is not necessarily a lack of education, but rather due to overstimulation by the media.

When they eventually tackle their job life, problems are inevitable:

Who reaches out to whom?
How to dress for specific occasions?
And how to confidently communicate with customers?

These are questions that might appear overwhelming for young adults – which often causes insecurity.
Strengthen your business by promoting the social skills of your employees! You do not have to spend extra time – outsource this task to a competent partner.

SEMINARS

SHORT LIST

BRUSH UP ON BUSINESS ETIQUETTE

Seminar: BRUSH UP ON BUSINESS ETIQUETTE
Duration: 4 hrs
Participants: up to 10 participants
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

Are you up to date when it comes to business etiquette? What used to be regarded appropriate and stylish behavior does not have to hold true today, since social changes influence not only working and living conditions, but might also change basic rules of etiquette. Therefore, brushing up on your knowledge of etiquette is vital when it comes to present yourself in a professional and confident manner in any business environment.

Up-to-date Business etiquette

  • Greetings / Welcome
  • Introducing each other
  • Ranking and Correct Order
  • Physical contact – when is it appropriate?
  • Salutations, addresses, degrees and titles
  • Business cards: a dispensable statement?
  • Mastering critical situations
  • Communication is more than language

We are happy to offer you a targeted business plan with a free choice of topics.

SEND REQUEST

ETIQUETTE FOR TRAINEES

Seminar: ETIQUETTE FOR TRAINEES
Duration: 6 hrs / 12 hrs / 18 hrs
Participants: up to 5 participants
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

Often, a successful career start fails due to apparently self-evident pitfalls, such as being punctual or treating employees and superiors in a respectful manner. It becomes evident that good old rules of etiquette are no longer to be taken for granted. Our seminar „ETIQUETTE FOR TRAINEES“ therefore covers the most important basic rules of business etiquette. Thus, trainees of your company will be able to make valuable contributions to corporate culture as well as a rising success rate.

Basic knowledge for trainees

  • First impressions – the 7 second rule…
  • Why the surface is not superficial
  • Distance zones
  • Using body language to your advantage
  • Presenting in front of a group
  • Basic attire recommendations
  • Learning to understand the working climate

Trainees – Industry-specific part

  • Workwear
  • Assessing the needs of your customers
  • How to make calls the right way
  • Avoiding language deficits
  • Dos & Don’ts when being with clients and colleagues
  • How do I personally contribute to the company’s profit?

We are happy to offer you a targeted business plan with a free choice of topics.

SEND REQUEST

EUROPEAN BUSINESS ETIQUETTE

Seminar: EUROPEAN BUSINESS ETIQUETTE
Duration: 6 hrs
Participants: up to 10 participants
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

For social and business cooperation

Foreign countries, foreign languages, foreign customs – of course it is a great challenge for business partners to understand European customs and etiquette, and implement them without support. That’s why in this seminar, we help companies to get to know our culture. We teach them important basics in order to feel safe and, above all, comfortable in all our social and business dealings.

At all times, we meet participants at eye level. With great empathy and understanding, we are committed to making it easier for them to get started in our culture. In addition, course participants learn elementary behavioral codes on business level. This way, we create added value for each individual that not only promotes individual self-esteem but also contributes to a harmonious coexistence in our business world.

We are happy to offer you a targeted business plan with a free choice of topics.

SEND REQUEST

EUROPEAN BUSINESS CULTURE

Seminar: EUROPEAN BUSINESS CULTURE
Duration: up to 120 min
Participants: KEYNOTE SPEECH
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

For social and business cooperation

Foreign countries, foreign languages, foreign customs – of course it is a great challenge for business partners to understand European customs and etiquette, and implement them without support. That’s why in this seminar, we help companies to get to know our culture. We teach them important basics in order to feel safe and, above all, comfortable in all our social and business dealings.

At all times, we meet participants at eye level. With great empathy and understanding, we are committed to making it easier for them to get started in our culture. In addition, course participants learn elementary behavioral codes on business level. This way, we create added value for each individual that not only promotes individual self-esteem but also contributes to a harmonious coexistence in our business world.

Please ask for an individual offer.

SEND REQUEST

DINNER VS. LUNCH

Seminar: DINER VS. LUNCH
Duration: 4 hrs
Participants: up to 5 participants
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

A serious business meal cannot be compared to a cozy lunch with friends and family? Indeed, they have something in common: good table manners are essential! Starting with the correct use of the cutlery, covering conversations and posture, there are many subtleties to keep in mind that make good table manners. To avoid that the next business lunch with your customers does not take embarrassing turns, the seminar „Dinner vs. Lunch“ teaches important table manners which are the prerequisite for a perfect dinner.

We take you to the top restaurants of our venues. Starting with a wine tasting by selected sommeliers, we cover everything from basics to subtleties, rehearsing all important aspects during a 7-course menu.

Dinner VS Lunch

  • Preparing for an important business meal
  • Roles of guests and hosts
  • General table manners
  • Lobster & Co.
  • Ballet of the cloches
  • Smalltalk without talking small
  • Tipping
  • Phone etiquette and smoking rules

Please ask for an individual offer.

SEND REQUEST

INDIVIDUAL COACHING

Seminar: INDIVIDUAL COACHING
Duration: individuel
Participants: only 1 Person
Languages: English | German | Spanish
Travel costs: included within a vicinity of up to 200km

Probably the most important reason why clients should consider coaching is a lack of feedback about their own behavior, which can lead to an unrealistic self-image, orientation difficulties and a number of follow-up problems (leadership problems, conflicts, career breakdown, motivation deficit, burnout, loss of performance, etc.).

Many clients are unaware of these interconnections. Accordingly, they cite relationship and conflict issues and other „surface issues“ as reasons for coaching. Subjectively speaking, this corresponds to their feelings and is therefore correct. However, it is important for the coach to decode this information and to process the underlying processes without unnecessarily letting the coaching turn into a therapy.

A typical example of the impact of lacking feedback is the cranky boss, whose tantrums are familiar to all employees but are never addressed by them.

Such an attempt would pose a risk since feedback must be accepted if it is to be effective.

  • Lack of feedback arises on the one hand, because executives are often surrounded by employees who are dependent and often too involved, by competing colleagues, and supervisors who simply expect excellency. On the other hand, there are spouses and friends – if contact with them has not yet been entirely sacrificed to the career. However, they are usually unable to cope because they lack professional (and business) expertise to be able to give competent advice.
  • Even if there are competent interlocutors within this group of people, their opinion is rarely taken constructively: Criticism is rather misunderstood as a personal attack, and praise is understood as flattery. Additionally, fear of losing one’s reputation among colleagues, friends and acquaintances adds as a further inhibiting factor for a respective conversations, since one appears to be unable to solve problems on their own.
  • Conventional seminars and discussions do not provide a real alternative in these cases as they take place in groups, which rarely allows for individual counseling. In addition, the „shelter“ of a private, discrete conversation is missing. Another complicating factor is that in-house events often take place merely as rituals during which the main aim is to present themselves to other participants as perfect and superior. In external seminars, which are popular with top-level staff, issues are also just treated from a factual-technical and not a personal standpoint.

Please ask for an individual offer.

SEND REQUEST

CONTACT

Eine Frage des Stils
Inhaber: Fabian Schuster
Peter-König-Str. 4b
51643 Gummersbach
Telefon: 0049 2261 – 925 11 96